Hurricane Harvey Update #6

August 31, 2017
Hurricane Harvey Update #6

Based on the latest information from the national hurricane center, government agencies, and terminal partners on the gulf coast of the United States, we have activated our Incident Management Center for Maersk Line to review the situation around-the-clock. We will provide you with updates to keep you informed of the operational impact to cargo operations in North America.

We would like to provide you with the following update (as of 8:06pm EST on Thursday, August 31st):

Tropical Depression Harvey is moving toward the northeast and is expected to continue this motion over the next 48 hours. This forecast track takes Harvey through the Tennessee valley on Thursday night and Friday, and moving into the Ohio valley states on Friday night and Saturday as a post-tropical low.

You can view all of the latest details regarding Hurricane Harvey on the National Hurricane Center website:

Port Operations
Port Houston: All Port Houston facilities will resume operations on Friday, September 1st. No damage to the port nor cargo has been reported at this time.

You can view the latest information regarding Port Houston container terminals and general cargo facilities on this page.

Demurrage & Detention
Maersk Line has stopped its demurrage & detention clock between Friday, August 25th and Thursday, August 31st (inclusive), given the Port of Houston’s closure. The demurrage & detention clock will resume on Friday, September 1st with the re-opening of the terminal. Containers within freetime will have their freetime resume at that time. Containers with demurrage or detention charges will resume accruing charges at that time.

Vessel Operations
Please see below for confirmed operational statuses of impacted vessels:




Additional vessel schedule changes will be communicated as they are confirmed. Maersk Line Marine Operations is working with port and local staff to expedite this process.

Rail Service


  • BNSF has resumed operations at the Pearland ramp as well as movement of trains toward Houston for de-ramp. BNSF personnel confirm that roads in the Pearland area are currently accessible allowing highway access to the terminal.
  • LSA/LGB ports have received approval to start loading containers on-rail for Houston destination, with the exception of reefer traffic.  Reefers will be allowed to load when network congestion has subsided to a level that will allow movement to Houston without significant delay.
  • Due to the extended outage and number of trains staged along the network, we can expect residual transit delays as BNSF works through the recovery process.

We will continue to monitor and report status of recovery for rail operations in the Houston area.
Customer Service
Our Houston, TX office will be open for business as usual on Friday, September 1, 2017.

Call Us
You can reach out to your customer service representative directly or contact us at the Maersk line customer service phone number (1-800-321-8807).

Email Us
Should you have an assigned customer service representative who is inaccessible:

Should you have any questions, please do not hesitate to reach out to your local Maersk Line customer service or sales representative.

You can expect to receive further information on Friday, September 1st.

Your Maersk Line North America Team

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